How to Fix Last Epoch 'Online Play Unavailable' Issue

Last Epoch has finally arrived, and like many recent indie hits such as Palworld and Helldivers 2, the game is suffering from a ton of server issues at its launch. Not only are some players unable to enter the game itself, but even the lucky ones who do can't travel between different zones smoothly. The latest issue has been the 'Online Play Unavailable' error, which players receive whenever they try to log in or move between zones in the game. In this article, we will explain what the 'Online Play Unavailable' error means and how you can try to fix it on your end.

Last Epoch Online Play Unavailable Issue — Eleventh Hour Games

What is The Online Play Unavailable Error in Last Epoch

The 'Online Play Unavailable' error in Last Epoch is one of the major issues stemming from the launch of the 1.0 version of the game. With a significant influx of players all attempting to log in, it's likely that the servers have become overloaded and are unable to accommodate players. The Last Epoch team recently celebrated 1 million copies sold, and with the game's launch gaining even more traction, it's no wonder that there are some launch issues present.

The 'Online Play Unavailable' error is directly linked to a server overload, resulting from an overwhelming number of players trying to log in. Below, you will find some tips and tricks to help resolve the issue on your end, but you may ultimately have to wait for the developers to address it themselves.

This is the latest statement made by the developers at Eleventh Hour Games regarding the state of the server issues:

Update - 10:10 am:

We are starting to spin up new infrastructure to handle increased traffic. We expect will result in some services becoming temporarily unavailable over the next 30 minutes

How to Fix Online Play Unavailable Issue in Last Epoch

The 'Online Play Unavailable' issue is likely caused by the lack of server stability due to the huge influx of players trying to log in. While this is likely the cause of the issue, it's also worth checking if it might be from your end. Here are some tips and tricks to troubleshoot and fix any issues you might have in Last Epoch.

Restart the Game: The best thing to do with any issue that is related to a video game is to turn it off and on again. Make sure to wait a bit for the cloud storage to update and you should also consider restarting Steam as well if you are on PC.
Restart Your PC: If restarting the game does not work, you should try and restart your whole PC. This might help fix the issue and will certainly help resolve the missing character selection screen.

Verify Game Files: If nothing has worked so far, try to verify the integrity of your game files. This will check for any issues that are related to your installation files, and it might take a few minutes to fix them.

Verify Your Network Connection: Make sure that your internet connection is stable by checking your cable and restarting your router/modem. Switching to a different connection is another great way of finding out if the issue is on your end or not.
Turn Off VPN: Some users have reported that turning off their VPN has helped them get past the 'Online Play Unavailable' loading screen loop during the character selection phase of the game. If you are using a VPN, try turning it off and see if there is any change to your situation.
Check For Updates: Make sure to exit the game and check if any new updates are in queue for the game. If Eleventh Hour Games have applied a new patch or hotfix, it might not allow you to enter the game.
Check Server Status: Currently the best tip for any Last Epoch issue is to wait for the servers to be fixed, as the developers were not ready for the overwhelming influx of players. The best place to check for any updates, patches and the current server status is on the Last Epoch Forums.

That covers everything you need to know about the 'Online Play Unavailable' issue in Last Epoch. Hopefully, the team over at Eleventh Hour Games manages to fix these server problems at a much quicker pace than the recent Helldivers 2 launch. For more Last Epoch news and guides, make sure to check out the rest of our website!