With the Extellent Professional Development Centers IT Service Management (based on ISO/ IEC 20000) training and certification program, IT professionals learn how to implement IT Service Management more effectively based on proven best practices.
With the IT Service Management (based on ISO/ IEC 20000), a multi-level certification program, IT service providers are empowered to effectively put IT Service frameworks into practice.
The IT Service Management (based on ISO/IEC 20000) standard is an international consensus based on proven best practices that makes it clear what is essential when you're making service arrangements, thinking about what is needed for that, adapting the infrastructure, supporting users and resolving incidents.
ISO 20000 Training
|Foundation in IT Service Management based on ISO/IEC 20000||5 Days|
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